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Frequently Asked Questions
Here you'll find answers to all your questions about our menu, dining experience, and beverage offerings. Whether you're curious about dietary options, drink pairings, or reservations, this section is designed to help make your visit to Mandrake Rooftop smooth and enjoyable. If you don’t find what you're looking for, feel free to reach out to our team directly!
Mandrake is a one-of-a-kind restaurant & lounge experience, sitting 10 stories up in the heart of the Short North, in Columbus, Ohio.
810 N High St, Floor 10
Located on the 10th floor of the Moxy Hotel.
Enter through the first floor Hotel lobby on E Hubbard Ave.
Locate the self-service elevators found in the first floor lobby.
Press the “Mandrake Rooftop” Icon on the elevator screen to send an elevator up to Mandrake Rooftop.
There will be a host to greet and assist you with check-in on the ground level on Wednesday, Thursday and Sunday starting at 8 pm.
There will be a host to greet and assist you with check-in on the ground level on Friday and Saturday Starting at 4pm.
Monday-Tuesay: Closed
Wednesday: 4 pm - 12 am
Thursday - Saturday: 4 pm - 2 am
Sunday: 4 pm - 10 pm
Monday-Tuesay: Closed
Wednesday: 4 pm - 10 pm
Thursday - Saturday: 4 pm - 2 am
Sunday: 4 pm - 10 pm
Late Night Menu available after 10 pm
Thursday-Saturday
**Our Menus are available to view under the "Menu" tab found on the top of your screen.**
Your health matters here. We exclusively feature 100% non-gmo, chef-inspired shareable plates, small bites, and the healthiest sushi in the world. We use organic produce, cook in non-toxic + clean cooking oils, and feature zero-refined sugars. Exactly like nothing and no one else.
You can book a dinner, cocktail, or VIP reservation by using the tab at the top of the screen.
Walk ins are welcome!
For parties of 8 or more, we kindly ask that all orders be placed on a single check. We are happy to accommodate up to 4 equal payment splits. We appreciate your understanding and cooperation in making your dining experience seamless. Furthermore, an automatic gratuity fee of 22% will be applied for parties of 8 or more. Party's of 8+ can submit a request for dinner, cocktail and VIP experience reservations under "Book Now" on our home page. Someone from our team will be in touch with you regarding your inquiry within 24-hours.
Party's of 8+ must arrive within 20-minutes of your set reservation time in order to be sat. Party's that do not arrive within 20-minutes of your set reservation time, may result in the following:
Re-assigned table arrangements that may result in additional wait. Additional wait-time will vary based on availability and existing wait list.
Bar seating on a first come, first serve basis.
If you are unable to make your reservation, we kindly ask that you cancel at least 24 hours in advance. Please note that late cancellations or no-shows will incur a $20 per person charge due to the table being held exclusively for your party. Last-minute cancellations place the restaurant and our team in a difficult position, as we have turned away walk-ins and other reservation inquiries to honor your booking. A valid credit card is required at the time of reservation to secure your table.
Due to the intimate nature of our space, we respectfully ask that guests arrive no earlier than five minutes before their reserved time.
We warmly welcome families with children. To ensure a safe and enjoyable experience for all our guests, we kindly request that parents/guardians supervise their children at all times. Please be mindful of noise levels to maintain a comfortable atmosphere for all patrons. For the safety of your little ones, we ask that children remain seated while dining. Our staff is here to assist and make your family's visit enjoyable.
Beginning at 10 pm, we kindly ask that patrons who are under the age of 21 vacate the premises. This policy is implemented to maintain a more mature atmosphere during our later hours and ensure an enjoyable experience for all our adult patrons.
2.9% transaction fee applies to all transactions, regardless of payment method.
Gratuity is automatically applied for party's of 8+.
At Mandrake Rooftop, we aim to provide a stylish yet relaxed atmosphere for all our guests. While we encourage smart casual attire, we ask that guests refrain from wearing flip-flops, athletic wear, or overly casual clothing. Come dressed to impress and enjoy an unforgettable experience! For our full dress code policy, please visit the follow link: