top of page

FAQ

diamond.png

What is Mandrake?

Mandrake is a one-of-a-kind restaurant & lounge experience, sitting 10 stories up in the heart of the short north, in Columbus, Ohio.

How to find Mandrake Rooftop

810 N High St, Floor 10

  • Located on the 10th floor of the Moxy Hotel.

  • Enter through the first floor Hotel lobby on E Hubbard Ave.

  • Locate the self-service elevators found in the first floor lobby. 

  • Press the “Mandrake Rooftop” Icon on the elevator screen to send an elevator up to Mandrake Rooftop.  

There will be a host to greet and assist you with check-in on the ground level on Wednesday, Thursday, Sunday starting at 8 pm.

There will be a host to greet and assist you with check-in on the ground level on Friday and Saturday Starting at 4pm.

Hours of Operations

Monday-Tuesay: Closed

Wednesday: 4 pm - 12 am 

Thursday - Saturday: 4 pm - 2 am

Sunday: 2 pm - 10 pm

Kitchen Hours

Monday-Tuesay: Closed

Wednesday: 4 pm - 10 pm 

Thursday - Saturday: 4 pm - 2 am

Sunday: 2 pm - 10 pm

Late Night Menu available after 10 pm

Thursday-Saturday

**Our Menus are available to view under the "Menu" tab found on the top of your screen.**

What makes Mandrake the healthiest rooftop restaurant in the country?

Your health matters here. We exclusively feature 100% non-gmo, chef-inspired shareable plates, small bites, and the healthiest sushi in the world. We use organic produce, cook in non-toxic + clean cooking oils, and feature zero-refined sugars. Exactly like nothing and no one else.
 

Where can I book a reservation?

You can book a dinner, cocktail, or VIP reservation by using the tab at the top of the screen.

Walk ins are welcome!

Reservations for groups of 8+

Party's of 8+ can submit a request for dinner, cocktail and VIP experience reservations under "Book Now" on our home page. Someone from our team will be in touch with you regarding your inquiry within 24-hours.

Party's of 8+ must arrive within 20-minutes of your set reservation time in order to be sat. Party's that do not arrive within 20-minutes of your set reservation time, may result in the following:

  • Re-assigned table arrangements that may result in additional wait. Additional wait-time will vary based on availability and existing wait list.

  • Bar seating on a first come, first serve basis. 

Cancelation Policy

Cancelations made within 24 hours of your reservation will result in a $50 cancelation fee. We appreciate your understanding and cooperation.

Is Mandrake kid friendly?

We warmly welcome families with children. To ensure a safe and enjoyable experience for all our guests, we kindly request that parents/guardians supervise their children at all times. Please be mindful of noise levels to maintain a comfortable atmosphere for all patrons. For the safety of your little ones, we ask that children remain seated while dining. Our staff is here to assist and make your family's visit enjoyable.

 Beginning at 10 pm, we kindly ask that patrons who are under the age of 21 vacate the premises. This policy is implemented to maintain a more mature atmosphere during our later hours and ensure an enjoyable experience for all our adult patrons.

Cake Fee

There will be a $25 cake cutting fee applied for any cakes/desserts sourced outside of Mandrake, and brought in for your party to enjoy. 

Gratuity & Fees

2.9% transaction fee applies to all transactions, regardless of payment method.

 Gratuity is automatically applied for party's of 8+.

bottom of page